Lots of potential with small startup mentality - Customer Service Rivian Employee Review

3.0
Apr 26, 2024
Recommend
CEO approval
Business Outlook

Pros

Good team environment Cool office Amazing/unique product Perks: Occasional demo driving

Cons

Low pay Unsustainable volume of work, not enough life balance Constant shifting of priorities Politics/bad leadership Layoffs, low morale

Explore other reviews about Rivian

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great learning opportunity, fun work, good people

Cons

Lots of travel if not based in Normal IL. Lot of change from management

3.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

No weekends, decent pay, unlimited pto

Cons

RSMs are clueless. Ran like a tech start up, not an automotive company. Multiple layoffs. Relying on AI to mass layoff more employees.

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