Great for a first job, don't stay too long - Member Service Representative Ro Employee Review

3.0
Jan 4, 2024
Recommend
CEO approval
Business Outlook

Pros

They actively sought to change salary bands for people so that they were paid fairly. Sounds like a shill but honestly surprised when it happened - that said I was there within the first 5 years of growth

Cons

Some odd management styles and hard to put trust in the decisions floating around

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Ro Response
2y
Thank you for leaving your feedback. I’m glad to hear that our ongoing work on compensation was a positive experience for you. We do make an effort to proactively evaluate market norms and internal equity regularly, making changes when needed. I’m sorry to hear that management and trust in decision making was a con for you. It’s fair to say that the last few months have been especially busy and full of change for many teams at Ro, including the Care team. While change is a constant at Ro, my hope is that you and any Ro’er would have clear communication and context about decisions and changes, so this feedback is a helpful data point for us. Wishing you the best of luck in your next chapter and thank you for your contributions to Ro in our first five years! Saman Co-Founder and Chief Product Officer

Explore other reviews about Ro

5.0
Jul 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team and great training.

Cons

Nothing from my end I have nothing but good things to say

1.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay and ability to work remotely. Also they let you use a lab top which is nice.

Cons

Favoritism. I hit all my metrics and then some, 174% over and yet my contract was not extended and they would not provide one reason why other than their blanket corporate statement.

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