1. Leadership will constantly push for features/product to scale faster than they should, even when really negative patient experiences are happening left and right. They need something to show off to the board to get one more quarter to finally prove that yes, they are worth +5x more than Hims...
2. There's a small clique of people who can make decisions. Most of the company are task takers because thats all they are permitted to do. Ideas that get raised outside of leadership get squashed - only not forever, just until leadership comes up with the idea themselves months later.
3. Employees struggle to give each other regular feedback
4. Very 'soft' culture, you have to cushion every statement in a question or a 'maybe', rather than speaking plainly.
5. Bought multiple, game changing companies (like Modern Fertility), to end up shutting down completely or putting on maintenance, robbing the world of great innovation (purely because they bit off more than they could chew with bad acquisition theses and irresponsible funding decisions, not because these companies weren't viable).