Avoid at all costs if you value yourself - Anonymous employee Ro Employee Review

It’s hard to know where to start. Number one is MICROMANAGEMENT. I’ve worked for Telehealth companies before, and have never experienced this level of monitoring. They keep track of all your minutes online. If you’re not working for 5+ minutes, they have to manually adjust your schedule. And then your lead will have the audacity to pull up a graph to show you the minutes where you were offline as if you're a child that needs to be babysat. It’s insanity. Severely underpaid for the amount of work you do and experience that you bring in. They spend so much money on marketing, selling ideal health solutions, while on the backend we constantly deal with unhappy and furious patients. Customer experience was 100% rectifying (totally avoidable) situations. Rarely did I ever come across a happy member. Knowing the ins and outs, I would never be an actual patient of Ro. Just look at their BBB reviews. It speaks for itself. This is easily, without a doubt, single-handedly, the worst job I have ever had in my entire life.