Expect great benefits, but misled on remote work and shifts - Customer Experience Representative Robinhood Employee Review

2.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Healthcare is fully paid for. Lunches are paid. Hybrid schedule got nuked and it just as bad now as everywhere else. Lost the competitive draw.

Cons

First week LOVED IT! Second week after hire, they rug pulled the remote work agreement saying everyone is in 3 days a week insteaf of remote a week, 3 days the next. I had 2 other offers for more money and that benefit alone sold me on this place. Fine other benefits good. Rhen they give us shifts after lying in interview that they’d handle it you either get to start your commute at 4am or get home at midnight. Have your pick! THEN, they announce we need our series 3 within 60 days or we’re canned because they want to combine groups. None of this was told to us during interviews.

Explore other reviews about Robinhood

5.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Free food, chill management, nice office

Cons

a lot of things are out of your control and you will get penalized for things that are not your fault

4.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

- Not super micromanagey culture unless you get stuck with a micromangey manager - good pay + stocks - interesting work - easy to jump teams - nice managers for the most part and peers - i had good work life balance as long as u get ur work done u can choose ur hours

Cons

- a lot of approvals needed to get work completed. You need to make everyone happy in order to ship something and that takes alot of work and most of your day is in meetings or prepping for these meetings instead of just doing the work. - reorgs happen often - the vibes were not great in the creative function.

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