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      Rochester Regional Health

      Engaged Employer

      Rochester Regional Health reviews

      Work from home but lacking balance - Customer Care Representative Rochester Regional Health Employee Review

      4.0
      Sep 22, 2025
      Customer care representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company itself has great values that are easy to align with and the pay is competitive for my area.

      Cons

      With the amount of pressure from accuracy, intensity of calls as well as the metrics you strive for, there is not enough down time for breaks or to gather yourself.

      Explore other reviews about Rochester Regional Health

      5.0
      Apr 23, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Supportive manager , room for growth

      Cons

      Pay could be higher but they’ve really worked to improve this over the past several years

      2.0
      Jul 14, 2026
      Registered nurse
      Recommend
      CEO approval
      Business Outlook

      Pros

      The patients were wonderful people, some staff were great

      Cons

      Toxic leadership- no room to transfer Administration needs to be addressing concerns

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