Pros
-The training is incredible. They pay for your S.A.F.E testing, train you on phone sales, and Quicken really invest a ton of money in each worker. The first two months, you're probably going to think you have the best job ever. -Company culture is fun. It’s certainly not uptight. In the first couple months there are tons free slushies, popcorn, joking and fooling around. Company parties are a blast if you’re into that stuff. It really does have a frat/university feel the first couple of months and you will make a ton of friends studying for test etc. You won't see many people over 35. -Benefits-Outstanding and one of the best I have had for a company. -Slight potential to make money if the perfect storm occurs
Cons
There are many to list. After your two months of training, the job takes a real turn for the worse. Tons of work hours (60 a week) while getting paid 8 bucks (24,000 a year) and hour and 4 bucks an hour for OT. I don't know how they get away with this, but your pay checks are small, especially before you hit the floor. Keep in mind, I was OK with this because they were paying for my training, but don't expect to be making much money at first. You WILL NOT have a life outside quicken. It will be go to work, get a quick bite before bed and crash. Sundays you won't want to do anything. Repeat this until....well until you quit or get fired. , So what do you do all day? You sit on an auto dialer and make 600 calls a day every day, no excuses. All your phone calls are listened to and scrutinized by your manager. That brings me to another aspect. The high turnover is ridiculous. I only lasted a few months but, from my class last April 2011, about 5 people are still bankers today (year and a half later) and probably about five or six are in different departments from an original class of 40. Churn and burn all the way. They will fire you for not writing enough loans and will chew you out in front of your workers for not closing. Talk about pressure. It's not worth it in my eyes. Please don't go in expecting this to be a long term career like I did because it's not a career. What I do encourage, however is for people to use these vultures for their licenses then go someplace else like I did. It may also be a good idea to be moved into another department early before they try to put you on the floor closing loans. If you have a family, a significant girlfriend/boyfriend kids or plan on having one soon I'd caution you start something like this. You will be at Quicken for 80% of your day and you will not get to see them very much. This is much worse if you live far away from Detroit or Farmington Hills. This is why this job is PERFECT for the kid straight out of college looking for a shot at a white collar job. Another small tidbit I wanted to add. The company culture is slightly creepy. Almost like the people who have been there for a while have been brainwashed by their "isms" and talk in company jargon. It's almost a cult like feeling a bit. Now, I don't want to sound too cynical. There is potential to make a lot of money here. Lots of kids under 30 are making 6 figures but you have to understand that this isn’t the norm at all but they like to say that anyone will make it. Expect a few things: Long hours, stress, and fatigue.