Mortgage Banker: DON'T TAKE THIS JOB IF YOU WANT A LIFE - Mortgage Banker Rocket Employee Review

1.0
Mar 13, 2018
Recommend
CEO approval
Business Outlook

Pros

First month of training is fun and very collegiate-like. You're also only making $9/hour. Less than you can make at a McDonalds.

Cons

You will be working until 8pm at the earliest, every night. You will be required to work at least 2 weekends per month, usually more. There are "late night" volunteer hours that are not truly volunteer and require you to work until 9, 10, or 11. You do not get a lunch hour, and a lunch half hour. If you take more than 10 minutes for lunch, you will be shamed by your teammates and leader. You will be calling 600+ people a day during your training. They will yell at you, curse at you, try to sexually harass you, but who is to blame them because we will call them at least 4 times per day for 2 weeks. In the first 3 months, a good 1/3 of your starting class will have quit. This is because there is absolutely no work life balance. They constantly talk about the great culture at Quicken Loans but if they could legally have bankers sleep in the office and start again in the morning, they would. Family, friends, and everyone in your life will think you should quit. The money they are promising will take at least 1 year to come. You will be very poor during the first 6 months. There is no transparency about the process. In the first month, they keep it a big secret what your next step is in training and never tell you the truth. Getting a job here is easy. They look for people who they can train into their little puppets and do exactly what they are told.

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Rocket Response
8y
Thank you for your candid review. We would like to hear more about your personal experience. If you would like to discuss further, please email Lisa@quickenloans.com.

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5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Knowledge rich, great culture, and a lot of remarkable people to work with

Cons

if you're in sales, you will not have much of a life outside of your team, but that's on you to have a good time with them

3.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong technical stack and real ownership of enterprise reporting. Complex servicing and NPL data gives senior analysts room to build governance, dimensional models, and end-to-end pipelines with genuine business impact. Skilled peers and access to large regulated datasets (FNMA, FHLMC, HUD) that sharpen your craft.

Cons

Heavy reliance on undocumented legacy systems that fall on individual contributors to reverse engineer. Knowledge concentration creates single points of failure and inconsistent handoff when people leave. Org changes and shifting priorities can outpace documentation and process maturity.

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