First 2.5 years were awesome, Last 6 months were a nightmare. - Anonymous employee Rocket Employee Review

3.0
May 23, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A lot of opportunities to move around. For the most part co-workers are great to work with. You can have a voice to get things changed.

Cons

I was at the company for 3 years. In my first 2.5 years, it was the best company to work for and I wanted to stay there until retirement. I was able to work on a lot of projects, my work was helping people get better at their jobs, leaders respected my work, and I was paid well. After 2.5 years, I ended up with a new leader and everything became a nightmare. My position was being eliminated, so I had to find another position. Apparently, not wanting to take a position that entails a 40% paycut and not in line with your career interests is offensive to this leader. This leader made sure that I couldn't get any position that I was qualified for by bad mouthing me to other leaders. I had never had any performance issues and got along well with everyone, yet with this new leader, I was all of a sudden considered a bad team member and not qualified for positions that I had the experience for. I was treated like garbage and consistently had work taken away from me. It the most demoralizing and humilating experience of my career. Unfortunately, when I approached HR to try to resolve this, it was basically my leader's word vs mine and nothing changed. Eventually, I just gave up on trying to transfer because as long as my leader was going to bad mouth me, finding a new position in the company was a fruitless endeavor, so I ended up leaving the company. This was truly a case of "people don't leave because of the company, they leave because of bad bosses."

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Rocket Response
8y
Thank you for taking the time to write this review and we appreciate your honest feedback. We would like to discuss your personal experience. Please reach out to us at Lisa@quickenloans.com.

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Great benefits and a fantastic culture!

Cons

Long hours and always changing

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Pros

Licenses are paid for by the company The early trainings are effective Strong values that help set employees on the right path of actions professionally

Cons

"Limitless compensation" is oversold when there may not be ample opportunities to make a 6 figure income that they might promise. Work/Life Balance is a struggle as it is normal to assume 60+ hour weeks outside of internal sales competitions, and 70+ hour expectations during those periods The work culture can greatly vary based on your director and regional VP. Some are amazing, and care deeply. Others will throw you under the bus without second thought because you are easily replaceable.

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