Quicken Loans AKA the new Hunger Games - Underwriter Rocket Employee Review

1.0
Sep 9, 2018
Recommend
CEO approval
Business Outlook

Pros

This section would have been filled with pros a year ago, but now there aren't many. I would say they still pay above market for some roles in the company. They have good benefits for the most part, but their 401K match is a joke and caps out at $2,500 a year.

Cons

Where do start... The people sitting to the left and right of me have both been fired in the last 6 months - and these were GREAT people and GOOD employees. Employees are dropping like flies, and unless you play politics and brown nose with leadership (district 12), you're chances of survival are slim at this point. Automation is out to get any of the remaining survivors and it's only a matter of time before it takes over completely and there's another huge overhaul in the underwriting division. Clearly the change in senior leadership has played a massive part, and is now a bunch of number crunchers and penny pinchers. The "free" snack bins are never full anymore, they've done away with half the slushie machines in the buildings, and our bathroom looks like a football stadium's, we've had urinals that have been out of order for the past THREE MONTHS! Leadership over the past year has given pay cuts to underwriters, taken away flexible scheduling and now are taking away work from home privileges. I'm baffled at why the company is taking away all the great perks it once offered? I'm sure senior leadership has found some way to profit from bringing its employees back to the office. Maybe QL will get some type of tax break for doing this, or maybe they can lease out retail space for higher amounts due to everyone coming back to the office. The only thing that's clear at this point is that the new leadership ijust cares about profits and doesn't care about its employees. Employee mindsets are now, "just gunna ride it out until I'm fired or can find another job." To my fellow team members out there - "Happy Hunger Games, and may the odds be ever in your favor!"

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Rocket Response
7y
Thank you for your honesty and constructive feedback. We understand where you are coming from and think it would be helpful to discuss further. Please reach out to us at Lisa@quickenloans.com.

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5.0
May 11, 2026
Recommend
CEO approval
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Pros

Great benefits, cultural and pay.

Cons

Constantly changing, not necessarily a bad thing hut something to get used to.

3.0
Jul 6, 2026
Recommend
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Pros

Strong technical stack and real ownership of enterprise reporting. Complex servicing and NPL data gives senior analysts room to build governance, dimensional models, and end-to-end pipelines with genuine business impact. Skilled peers and access to large regulated datasets (FNMA, FHLMC, HUD) that sharpen your craft.

Cons

Heavy reliance on undocumented legacy systems that fall on individual contributors to reverse engineer. Knowledge concentration creates single points of failure and inconsistent handoff when people leave. Org changes and shifting priorities can outpace documentation and process maturity.

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