Quicken Loans is no longer the “IT” company to work for - Presidents Club Underwriter Rocket Employee Review

1.0
Sep 10, 2018
Recommend
CEO approval
Business Outlook

Pros

The company has great benefits

Cons

I used to have pride for this company and truly enjoyed where I worked, I sadly can no longer say this. I am stressed everyday of the week due to the extensive firing the company has been doing the past year in the underwriting area, and as of late they have picked up the pace. It seems that they are letting go of people that have tenure 7 + years and more, not sure why this is but it is trending. The very foundation this company was built on and what they used to pride themselves on is completely gone, it used to boast that they weren’t you’re typical bureaucratic corporation, Well they are. Everyone’s morale is low and for the most part everyone is stressed and worrried if they are going to have a job. People are getting verbals and written up over minor/trivial things, they pile these up to put into people’s files (drive) and in the long run after having enough minor things to fire people. It’s awful to see and know people you have worked with for many years are dropping like flies. You have to ask yourself how do so many people work for a company 10 + years with no issues to all of the sudden start getting written up and then in 2 months time they are getting fired. Quicken loans has no empathy and does not care for their employees that have been loyal for so many years; I honestly do not understand how they are ranked as one of the best places to work; if this was 7/8 years ago sure but not today’s QL, it is just a shell of the company that I started at 12 years ago. I am still employeed and trying to fly under the radar because I cannot afford to get fired, but I am actively seeking employment outside of QL I can no longer drink their watered down kool-aid. The company has boasted that they’ve brought jobs to Detroit well now they are adding to the unemployment line. It’s truly disheartening.

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Rocket Response
7y
Thank you for your feedback. We are committed to creating a comfortable, transparent and collaborative environment for all of our employees, so we are disappointed to hear about some of your experiences. We value your feedback and want to continue to improve. So, if you would like, please reach out to us at Lisa@quickenloans.com, and we can discuss your specific situation further.

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5.0
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CEO approval
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Pros

Great benefits, cultural and pay.

Cons

Constantly changing, not necessarily a bad thing hut something to get used to.

3.0
Jul 6, 2026
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Pros

Strong technical stack and real ownership of enterprise reporting. Complex servicing and NPL data gives senior analysts room to build governance, dimensional models, and end-to-end pipelines with genuine business impact. Skilled peers and access to large regulated datasets (FNMA, FHLMC, HUD) that sharpen your craft.

Cons

Heavy reliance on undocumented legacy systems that fall on individual contributors to reverse engineer. Knowledge concentration creates single points of failure and inconsistent handoff when people leave. Org changes and shifting priorities can outpace documentation and process maturity.

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