Pros
Well, there's still the free popcorn.
Cons
QL used to be "the" place to work in metro Detroit. It was a friendly, vibrant, challenging environment where people felt happy to come to work everyday. We gave the middle finger to typical corporate America organizational structures and procedures and were proud to call ourselves Quicken Loans team members. The culture and the ISMs are truly what drove the company day in and day out. Team members were rewarded for their hard work and loyalty. Opportunities for advancement were plentiful, and for the most part handled fairly. The organization truly was "flat", and people felt empowered to talk to any member of leadership with concerns or problems, no matter how high up the food chain they were. That has all changed, nearly overnight. In the last 6 months there has been a MASSIVE wave of non-stop firings to the tune of nearly 30% of the underwriting force. Leadership has the audacity to stand up at an E3 meeting and tell everyone that the rumors about people being fired at a rapid pace are not true. I know of a few hundred people that would probably dispute that lie. All work from home privileges have been removed (unless you're lucky enough to live 50 miles or more away from QL), and micromanaging is the new norm. Team leaders have been neutered and have absolutely no power to make their own decisions anymore. They merely parrot back what they are told to regurgitate behind closed doors. Morale took an absolute nose dive, the likes of which I had never seen in my 10 years at QL. It makes me sad to see what it has become. I made many, many dear and close friends over the years. I defended QL on social media when friends and former employees would accuse me of "drinking the kool-aid". Drink it? Hell I guzzled it by the gallon. It truly was an awesome place to work, and it is heart-breaking to see what is happening to the friends I still have on the inside. They live in fear and indescribable stress day-to-day not knowing if today will be their day. If you are looking for a typical job at a typical corporate American company, this is the place for you.
