Limited Career Opportunities with no real growth - Underwriter Rocket Employee Review

1.0
Nov 13, 2018
Recommend
CEO approval
Business Outlook

Pros

40 hour work weeks now – that’s about it.

Cons

I stumbled on this website because I’m actually a current employee for Quicken Loans, and I find myself seeking other career opportunities at this point. I wasn’t going to leave a review, but after seeing some of the “5 Star” reviews, which boast about the company’s “excellent growth opportunities,” and appear to be staged reviews, I felt an obligation to leave an honest review being a long time employee. Firstly, there is NOT a lot of growth here. I’ve been a top ranked underwriter for the better part of 3 years now. These are the opportunities available – 1) stay in underwriting, which pays fairly well, 2) become a leader in operations, which doesn’t pay as well, and work an additional 20 hours a week, with the slim chance of one day being offered a director role (far and few in between) or 3) move to another area in the company for a drastic pay cut and have to work may way up again, and hopefully will make near what I’m making now in around 3 years, and reach the salary cap at that point. Quicken doesn’t even offer merit raises in operations anymore, how does that promote growth? I’ve been with the company for nearly 10 years, and make the same as some people who’ve been with the company for 2 years? Another issue I’ve noticed on these reviews, people talk about the great “benefits and perks,” Sure we have benefits, just like all the other organizations out there, what makes ours so much better? Nothing, if anything some are actually worse. For example, our 401K match is capped at $2,500, that isn’t much, especially if you’re serious about retirement; most companies do 6% or even 8% with NO cap on matching contributions. Also, we just went over our benefits for 2019, and guess what, premiums are going up, and benefits are getting cut (decrease in HSA spending account). Quicken has continued to cut benefits year after year, and new comers aren’t aware of this, but us tenured employees are, and we see these changes and understand the company is going backwards in a lot of ways. You would think as our organization grows, that premiums would go down, especially with all the young fresh recruits that have joined, but it’s the exact opposite. Perks – that would be something like working from home, which I use to be able to do every day, and now I’m lucky if I can do it twice a week. I could go on and on about the decline of the company in the past year or two, but at the end of the day, I have a job and should be “grateful” for it. The best advice I can give, is, if you’re researching and considering employment with Quicken, to keep looking. Otherwise you’re just joining a company with a culture that is already going backwards - we may have “record numbers” and “increased market share,” but that isn’t reflected in employee pay, treatment, or benefits anymore.

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Rocket Response
7y
Thank you for taking the time to write this review. We greatly appreciate your constructive feedback and believe that it would be best if we discuss your specific situation further. Please reach out to us at Lisa@quickenloans.com.

Explore other reviews about Rocket

5.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, cultural and pay.

Cons

Constantly changing, not necessarily a bad thing hut something to get used to.

3.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong technical stack and real ownership of enterprise reporting. Complex servicing and NPL data gives senior analysts room to build governance, dimensional models, and end-to-end pipelines with genuine business impact. Skilled peers and access to large regulated datasets (FNMA, FHLMC, HUD) that sharpen your craft.

Cons

Heavy reliance on undocumented legacy systems that fall on individual contributors to reverse engineer. Knowledge concentration creates single points of failure and inconsistent handoff when people leave. Org changes and shifting priorities can outpace documentation and process maturity.

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