The "Unlimited Earning Potential" is now a thing of the past - Mortgage Banker Rocket Employee Review

1.0
Nov 19, 2018
Recommend
CEO approval
Business Outlook

Pros

There are still some great team members at this company.

Cons

I’m in refi banking and for as long as I’ve been here, there have been “comp plan” adjustments based on the market, rates, etc. However, earlier this year there was a significant cut in bonus payout to the tune of about 65%. A lot of tenured bankers have now left the company because of this. It really is a shame that greed got the better part of this once amazing company. The mortgage industry has started to slow down now that rates are going up and the purchase season is over with less business then expected due to limited housing inventory. You figure in these circumstances, QL would revise the comp plan to accommodate for lower volume, but instead they cut our commission by 65%. A few years ago when things were super busy, the payouts were great, and although QL keeps gaining market share and is having a strong year, bankers are making less now than ever before. This is across the board in all departments too. It really makes me sick, to see how a company that claims to be different from the rest, is now strictly profit driven. A few years ago, I would have argued with anyone who claimed QL was just like any other company. They treated us like family, and team members really felt like part of something bigger. Now I realize it was all manipulation, getting bankers pumped up to put up big numbers and now that those days are gone they could care less about us. We mean nothing to them, we’re just a number, and if one of us leaves they don’t care now since they’ve been firing employees like crazy. They talk about better work life balance, but that’s all a facade. If you work less, you don’t hit your numbers, and you’re put on letter for this. No matter how you slice it, bankers are working around 60 hours a week, but making a lot less than before. I feel like I’m stuck here now, and unless I can find something else that pays similarly elsewhere, I’m at the mercy of QL. Which will inevitably mean more pay cuts.

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Rocket Response
7y
Thank you for taking the time to write this review. We are deeply disappointed to hear about your experience. We understand where you are coming from and think it would be better to discuss further. Please reach out to us at Lisa@quickenloans.com.

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5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Knowledge rich, great culture, and a lot of remarkable people to work with

Cons

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3.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong technical stack and real ownership of enterprise reporting. Complex servicing and NPL data gives senior analysts room to build governance, dimensional models, and end-to-end pipelines with genuine business impact. Skilled peers and access to large regulated datasets (FNMA, FHLMC, HUD) that sharpen your craft.

Cons

Heavy reliance on undocumented legacy systems that fall on individual contributors to reverse engineer. Knowledge concentration creates single points of failure and inconsistent handoff when people leave. Org changes and shifting priorities can outpace documentation and process maturity.

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