Pros
Technology- Best tech in the industry in my opinion, would not be surprised if they soon have a fully automated system for mortgage origination and processing/underwriting. (not exactly a good thing for employees in these fields though) Banking- Great sales training (depending on the director you get stuck with). Culture is fun but is very akin to brainwashing and is in place to try to make you forget that the company is consuming your life. You can make a lot of money if you are at least decent, granted this will be at the expense of your life. I was working about 14-16hrs a day making about 8-12k a month and I was not great at sales. Operations- You can make good money if you dedicate nearly all your time
Cons
Banking- Biggest issue is just the shear amount of time that you need to dedicate. Also if you do not get a good jump out the gate on the banking floor you will find yourself calling the bottom of the barrel leads which will most likely grind you out of the game as these are people that have been called numerious times over the previous 6 months or so and/or have been put through the process just to find out that there was nothing that could be done to help them. They having a tiering structure for lead distribution which makes sense to me but nonetheless does not create an environment to grow and flourish and is more similar to survival or the fittest or boiler room status as I've seen mentioned before. Operations- Your income will be based primarily on bonus's which can be hit or miss, your salary is less than half the market demand (for an underwriter anyways)(funny side story before myself and a bunch of other UWs left due to the change in bonus plan, they had a round table discussion trying to stem the hemorrhage of talent where they said we "shouldn't rely primarily on the bonus's" even though during the new hire interviews they specifically said that if we "didn't want to dedicate significant amounts of time to work on bonus's" we were better off "working at McDonalds"). Management is EXTREMELY BUREAUCRATIC! Be prepared for severe office politics. Also important thing to note especially if you are new to mortgage operations, each position is hyper specific to one particular facet of the loan process. They do this, in my opinion, to make if hard for you to leave since you never master the full skill set for a particular position that is equal to other mortgage companies positions. This fact is known in the industry and most companies will not hire (unless they have no other candidates) due to this fact. I had at least 2 companies tell me flat faced that they will never hire quicken employees since they do not possess the relevant skills. Overall the operations side is, for lack of a better term, considered the sweat shop of the industry