Don't work here unless you're desperate. - Mortgage Loan Officer Rocket Employee Review

1.0
Mar 16, 2019
Recommend
CEO approval
Business Outlook

Pros

Hire people with little experience

Cons

No work life balance, terrifying cult-like mentality, abusive leaders, no accountability. They mishandled my personal information which has made me unable to receive a license from the NMLS, and lead me to have to cancel all my credit cards, and I never received a straight answer or an apology. They regularly shorted our pay, and I am still struggling to get back lost wages. I was lied to about my job description in the interview process as well. All around the worst experience of my life. I am embarrassed to say I worked here. In my training I was encouraged to lie to potential clients and use unethical, high-pressure sales techniques. Glad I ran far away.

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Rocket Response
7y
We are extremely disappointed to hear about your experience as that is not what we are about. Please reach out to us at Lisa@quickenloans.com so we can discuss your specific situation further.

Explore other reviews about Rocket

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits and a fantastic culture!

Cons

Long hours and always changing

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Licenses are paid for by the company The early trainings are effective Strong values that help set employees on the right path of actions professionally

Cons

"Limitless compensation" is oversold when there may not be ample opportunities to make a 6 figure income that they might promise. Work/Life Balance is a struggle as it is normal to assume 60+ hour weeks outside of internal sales competitions, and 70+ hour expectations during those periods The work culture can greatly vary based on your director and regional VP. Some are amazing, and care deeply. Others will throw you under the bus without second thought because you are easily replaceable.

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