Poor Leadership - Account Resolution Specialist Rocket Employee Review

3.0
Mar 22, 2019
Recommend
CEO approval
Business Outlook

Pros

Working downtown Lots of perks Growth opportunities

Cons

They promote diversity, but ageism is apparent. Average age of a QL employ is 30. Many who haven’t had the life skills to lead. Favoritism.

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Rocket Response
7y
Thank you for taking the time to write this review. We are committed to cultivating an inclusive environment for all team members and leaders for our company. We appreciate your feedback and we will continue to work on improving.

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5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits and a fantastic culture!

Cons

Long hours and always changing

2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Health Benefits; Remote Availability; Base Salary

Cons

Leadership is lost, Heather Lovier at the helm is driving banking force to the ground. Many bankers going on leave and quitting. Constant change in comp plan for the worse in a difficult rate environment with high inflation in the economy is a recipe for disaster. Team leaders are scared of their own shadows, no say in direction while upper leadership stare at spreadsheets to make decisions instead of having a real pulse on what’s really happening on the front line. Banker morale at an all time low.

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