Worked there for almost 13 years, and saw a company go from something special to just another corporate shop. - IOS Engineer Rocket Employee Review

2.0
Jun 11, 2019
Recommend
CEO approval
Business Outlook

Pros

Technology was usually up to date, offices and buildings were nice, and met some really good friends there. You usually could check out other careers in the company, and even move into those roles if you so chose and your leadership had your back. Benefits were good, but if you worked your way up, as you were promoted they liked to keep your pay much lower than if you came in from the outside with the same skillset.

Cons

Things have changed with a new CEO and CTO, and they have lost all of their culture, at least the leadership under the CTO. It went from a bottom-up environment, where the engineers drive the ideas, to a top-down organization, where you are expected to be a bunch of yes-man order takers. Leadership would give mixed messages, and many times you would do the same work over and over because engineers were not listened to on projects, and the decision makers would make bad decisions. The leadership under the CTO also became heavily numbers focused (going against founder Dan Gilbert's ism "Numbers and money follow, they do not lead"), and used stats like number of commits to hold people back from raises, bonuses, and promotions, when it was never discussed prior that we would do such a thing. People would be huge contributors, but commit once a day, and they would get smaller compensation than those who did very little comparatively, but committed each line of code. Management was not to be trusted. If the market took a downturn, good people got fired for almost nothing, while bad people would somehow stick around forever. There was definitely a lot of favoritism among leadership, and it definitely had a "fraternity" feel to it, where you had to be in their club to be listened to or promoted. They used to allow a lot of people to have the freedom to work from home, and have more flexible hours, as long as you got your job done and hit your 40 hours. That also changed with the new leadership, and as traffic became worse and worse with the I-75 traffic, they became increasingly more stringent, and took away many of the flexibilities that allowed people to have a work-life balance. Keep in mind, that I do the same role for a different company completely remote, so making someone drive hours a day just to have you in the office is not very conducive to a positive environment.

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Rocket Response
7y
Thank you for your detailed review. We appreciate your honesty and constructive feedback. We are committed to creating a comfortable, transparent and collaborative environment for all of our employees, so we are disappointed to hear about your experience. We deeply value our team members and the time they spend here with us so we will continue to look at ways to improve.

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5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits and a fantastic culture!

Cons

Long hours and always changing

2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Health Benefits; Remote Availability; Base Salary

Cons

Leadership is lost, Heather Lovier at the helm is driving banking force to the ground. Many bankers going on leave and quitting. Constant change in comp plan for the worse in a difficult rate environment with high inflation in the economy is a recipe for disaster. Team leaders are scared of their own shadows, no say in direction while upper leadership stare at spreadsheets to make decisions instead of having a real pulse on what’s really happening on the front line. Banker morale at an all time low.

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