LOT OF HOURS - Vendor Specialist Rocket Employee Review

3.0
Aug 23, 2019
Recommend
CEO approval
Business Outlook

Pros

Benefits, friendly people, snacks in break room

Cons

They'd rather fire bankers than let them transfer to other areas in the company. We're currently drowning in loans that need to close and instead of utilizing the employees Quicken already has, they're firing them or forcing them to quit. Makes literally no sense. Ontop of that the hours are going up drastically and this is getting ridiculous. The work/life balance does not exist at Quicken. And they don't really care.

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Rocket Response
6y
Thank you for your review. We are committed to our team member experience and will continue to improve our work-life balance. If you would like to discuss this further, please reach out to us at Lisa@quickenloans.com.

Explore other reviews about Rocket

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits and a fantastic culture!

Cons

Long hours and always changing

2.0
Jul 15, 2026
Recommend
CEO approval
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Pros

Health Benefits; Remote Availability; Base Salary

Cons

Leadership is lost, Heather Lovier at the helm is driving banking force to the ground. Many bankers going on leave and quitting. Constant change in comp plan for the worse in a difficult rate environment with high inflation in the economy is a recipe for disaster. Team leaders are scared of their own shadows, no say in direction while upper leadership stare at spreadsheets to make decisions instead of having a real pulse on what’s really happening on the front line. Banker morale at an all time low.

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