Slave Labor - Anonymous employee Rocket Employee Review

1.0
Sep 29, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They think they're doing the right thing. Opportunity to work across several companies (sort of)

Cons

Quicken Loans (Dan Gilbert) owns Detroit. I have never seen more power had by a private citizen. He literally owns cameras all over the downtown area. You literally have no rights. Any conversation you have will literally be tracked and recorded. Dan Gilbert has his own private police with Bedrock Security. It's like out of 1984 or something. Management is manipulative, erratic and plays favorites. You are expected to give your life to this company. They own you. Work life balance is quite a joke. Doing garbage quickly and being liked is rewarded over quality and innovation despite what they say. You're expected to literally adopt over 20 "isms" half of which are contradictory or you wouldn't apply in your own life. The direction is laughable. Good luck finding a senior leader with more than a bachelor's degree. Predatory lending practices to boot. All white collar work is placed into an agile framework which is like an assembly line which is only used to squeeze more work out of people and keep morale low as a consequence. Only a company like this would rename their corporate arena to Rocket Arena where the Cavaliers play. There is a team called the Rockets duh

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Rocket Response
6y
We are deeply disappointed to hear about your experience and think it would be helpful to discuss further. Please reach out to us at Lisa@quickenloans.com.

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Pros

Great benefits, cultural and pay.

Cons

Constantly changing, not necessarily a bad thing hut something to get used to.

3.0
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Pros

Strong technical stack and real ownership of enterprise reporting. Complex servicing and NPL data gives senior analysts room to build governance, dimensional models, and end-to-end pipelines with genuine business impact. Skilled peers and access to large regulated datasets (FNMA, FHLMC, HUD) that sharpen your craft.

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Heavy reliance on undocumented legacy systems that fall on individual contributors to reverse engineer. Knowledge concentration creates single points of failure and inconsistent handoff when people leave. Org changes and shifting priorities can outpace documentation and process maturity.

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