Great pay, terrible work/life balance, micromanaged - Senior Mortgage Banker Rocket Employee Review

3.0
Nov 8, 2013
Recommend
CEO approval
Business Outlook

Pros

Great pay. Made 95k my first full year. Cool work environment with free food and a lot of giveaways and contests. They love hiring people right out of college, so a great place to get a high paying job with no experience.

Cons

Terrible work/life balance. They expect you to work until 7:30pm or later, most bankers work until 8pm or later and you are criticized and ridiculed for trying to leave around 7 or 7:30 (11 hours). The culture is all about working 60 hours or more per week. My boss wouldn't even see his kids all week because we work so much. The company tried to brainwash you and says that they work so hard to provide such a great life for their family and that '30 minutes of quality focused time with your kids is better than a lazy parent who sits on the couch for 4 hours and doesn't focus on their kids' I didn't buy any of that. I left because I was sick of being gone 14 hours per day and 2 required Saturdays per month. I knew I would make less money, but it was worth it to get my life back. Turnover is extremely high with little job security, only 15% of my training class was still there after 9 months. They fire people really easily.

Explore other reviews about Rocket

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits and a fantastic culture!

Cons

Long hours and always changing

2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Health Benefits; Remote Availability; Base Salary

Cons

Leadership is lost, Heather Lovier at the helm is driving banking force to the ground. Many bankers going on leave and quitting. Constant change in comp plan for the worse in a difficult rate environment with high inflation in the economy is a recipe for disaster. Team leaders are scared of their own shadows, no say in direction while upper leadership stare at spreadsheets to make decisions instead of having a real pulse on what’s really happening on the front line. Banker morale at an all time low.

4
See reviews by: Helpful|Rating|Date|All