Fun place, terrible management - Senior Loan Processor Rocket Employee Review

2.0
Mar 20, 2014
Recommend
CEO approval
Business Outlook

Pros

It's a fun and upbeat environment. Free snacks and beverages.

Cons

Management lack basic knowledge of the team that they oversee. If they feel you are a threat to their position, they will write you up and do what they can to get you fired. HR will always agree with the managers because it's all about who you know, not who is right.

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5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits and a fantastic culture!

Cons

Long hours and always changing

2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Health Benefits; Remote Availability; Base Salary

Cons

Leadership is lost, Heather Lovier at the helm is driving banking force to the ground. Many bankers going on leave and quitting. Constant change in comp plan for the worse in a difficult rate environment with high inflation in the economy is a recipe for disaster. Team leaders are scared of their own shadows, no say in direction while upper leadership stare at spreadsheets to make decisions instead of having a real pulse on what’s really happening on the front line. Banker morale at an all time low.

3
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