ISMs and "culture" are a joke - Banker Rocket Employee Review

1.0
Dec 7, 2020
Recommend
CEO approval
Business Outlook

Pros

Pay is good, health insurance is good, paid training. 4 weeks of PTO. Good coffee in the office. WFH during COVID.

Cons

Zero work life balance. You will work 12+ hours a day Monday through Friday and then a full 8 hour day Saturday or Sunday. They brainwash you into thinking your career at QL is more important than your kids or spouse. There is a very weird cult like environment, especially among the DMBs and RVPs. There is also tons of cold calling, which they will lie to you about during the interview process. They look for any possible excuse they can as well to either not promote you or let you internally transfer to a position in the FOC with better work life balance. One small unintentional mistake and you are toast. Also, the ISMs and the "culture" are a joke. It is a cutthroat environment where people are shamed publicly for making the slightest mistakes or not hitting their ridiculous goals. Goals are set far too high, and leadership pressures bankers into using high pressure sales tactics constantly.

Explore other reviews about Rocket

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits and a fantastic culture!

Cons

Long hours and always changing

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Licenses are paid for by the company The early trainings are effective Strong values that help set employees on the right path of actions professionally

Cons

"Limitless compensation" is oversold when there may not be ample opportunities to make a 6 figure income that they might promise. Work/Life Balance is a struggle as it is normal to assume 60+ hour weeks outside of internal sales competitions, and 70+ hour expectations during those periods The work culture can greatly vary based on your director and regional VP. Some are amazing, and care deeply. Others will throw you under the bus without second thought because you are easily replaceable.

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