A Cultish Frat House with Some Excellent People and some Psychopaths - Mortgage Banker Rocket Employee Review

2.0
May 4, 2021
Recommend
CEO approval
Business Outlook

Pros

The SAFE training is the best training I have ever received in any job. If you get certain states you will get almost non stop leads - doesn't mean they are good, but you will be busy. People are making money - they will share their paystubs - regularly, you won't have to ask. They pay for all your training, educations, and licensees.

Cons

The company culture in banking is like the movie boiler room x 10 - this is not a Fintech company, or a banking company, it is a telemarketing company - period. They technology they boast about is decades old - DOS era, and clunky is probably the best way to describe it. There are tons of young dudes cranked up on Adderall making 150k+ a year and still on their parent's insurance. You will make 1000+ phone calls a day, six days a week for 3+ months to pay your dues to get to banking, then be dropped in like a hot rock with no training on how to write loans. If you are lucky to get a good boss man (they are all men BTW), you might do okay, but you'll be micromanaged to the point of where you have to ask to go to the bathroom. If you like having 6 meetings a day where the boss just talks about how great he is, you'll love it. If you want to hear inspirational stories about how frat boys from Michigan State overcame zero obstacles to rise to fame and fortune at QL you will love it too. If you like cultish Amway, and MLM style motivations - the ISMs will cover that for you too. The positivity is full on toxic most of the time. Do not believe the recruiter about hours or the schedule - it's 6 days a week, at least (the schedule is the MINIMUM amount of work required and can/will be changed at any time before, during, or after work.) Do not plan on talking to anyone but your new friends at QL for the foreseeable future. Do not believe that you will be in charge of your own business. There are almost as many DMBs, RVPS, VPs, Partners, etc as bankers - you will be micromanaged by these dudes - again at least 95% dudes. Oh, and let's talk about all those hours and OT - after you get into banking your OT is no longer time and half pay - it is 'half-time' meaning you'll get about $5/hr for anything over 40 hours in a week your first few months in banking. The RVPs take advantage of this and will work you from 8am-9pm daily. They put a spin on it like it's good, "We are letting you work so you can take advantage of all the opportunity!" I have no idea how they get away with paying so little for OT, but even if it is against the law the company has so much money they will just fight any lawsuits. Also, remember that even if they are paying and sponsoring your NMLS license, YOUR NAME is going on all those applications - do not let them force your to say things that are not true or not provide the proper disclosures.

Explore other reviews about Rocket

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits and a fantastic culture!

Cons

Long hours and always changing

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Licenses are paid for by the company The early trainings are effective Strong values that help set employees on the right path of actions professionally

Cons

"Limitless compensation" is oversold when there may not be ample opportunities to make a 6 figure income that they might promise. Work/Life Balance is a struggle as it is normal to assume 60+ hour weeks outside of internal sales competitions, and 70+ hour expectations during those periods The work culture can greatly vary based on your director and regional VP. Some are amazing, and care deeply. Others will throw you under the bus without second thought because you are easily replaceable.

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