Don’t fall for their empty promises - Mortgage Loan Officer Rocket Employee Review

2.0
Feb 15, 2022
Recommend
CEO approval
Business Outlook

Pros

Health benefits and working remotely

Cons

There is zero work life balance. You are required to work 11 hour days plus 2 weekends days a month. If you’re not pacing to goal, they expect you to work all weekends. They get mad if you take an hour lunch. You’re chained to your desk. When you’re not on call block you can’t be paused for more than 7 minutes. My mental health drastically dropped in the 9 months I was there. Only a few people from each team make the big bucks, otherwise you make minimum wage. Directors are shady too. Mine told me to not worry about taking a deposit from a client, only to have loan fall through and the company took the $500 deposit from my commission check. Truly the worst job I’ve ever had.

Explore other reviews about Rocket

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits and a fantastic culture!

Cons

Long hours and always changing

2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Health Benefits; Remote Availability; Base Salary

Cons

Leadership is lost, Heather Lovier at the helm is driving banking force to the ground. Many bankers going on leave and quitting. Constant change in comp plan for the worse in a difficult rate environment with high inflation in the economy is a recipe for disaster. Team leaders are scared of their own shadows, no say in direction while upper leadership stare at spreadsheets to make decisions instead of having a real pulse on what’s really happening on the front line. Banker morale at an all time low.

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