Pros
Pros include exceptional SAFE training and onboarding to the company, albeit deceptive to what is to come after your first month. Excellent benefits and PTO. Diverse culture/people.
Cons
70 hour weeks (minimum 65 hours). Insane micromanagement. No more work-from-home. No breaks, can't be paused from your dialer for more than 2 minutes, not allowed to clock out for a lunch, forced to bring food to eat during "Academy" class time when I'm supposed to be learning banking technology. Anyone paused for over 2 minutes gets named and shamed in regional chat. Daily name and shame emails of lowest performers of the day (doesn't account for downtime due to class, appointments, illness, etc). Directors do laps around cubicles and watch everything you do. Cell phones not allowed on Foundation floor, director doesn't allow us to watch videos on second monitor while dialing. Required 40 transfers (cold calling and transferring call to licensed banker) per day when it is purely luck based on people picking up the phone. Market and interest rates are going up so less leads going around, leading to nobody to call by 3pm. 14 hour days. LOTS of Teams meetings throughout the day. Public humiliation instead of handling issues privately. I literally want to die every day.