Terrible - Mortgage Banker Rocket Employee Review

1.0
May 24, 2022
Recommend
CEO approval
Business Outlook

Pros

Coworkers were excellent. Training was great.

Cons

Where to begin. First, I ignored reviews here. Don't do that. I worked 70+ hours, they are not transparent about pay and to this day I'm confused by the pay. No work life balance. After training, you do cold calling until you "graduate" to the banking floor. There is no time frame for this part. The base salary is terrible and they do your commission off tears, so if you don't hit goal you make less than 100 dollars per loan written. It's possible to make great income, but you have to be willing to work long days and weekend days even when you aren't on your mandated weekend. The culture is toxic, they use a lot of "fun" office things to make you believe it's a great place to spend all your time and not see your family. The management is optimistically dismissive. They don't care, but will smile while they tell you they don't care. I was pushed to write loans that were not ethical when the market flipped. Overall, since going public specifically, this is not a company worth working for.

Explore other reviews about Rocket

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits and a fantastic culture!

Cons

Long hours and always changing

2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Health Benefits; Remote Availability; Base Salary

Cons

Leadership is lost, Heather Lovier at the helm is driving banking force to the ground. Many bankers going on leave and quitting. Constant change in comp plan for the worse in a difficult rate environment with high inflation in the economy is a recipe for disaster. Team leaders are scared of their own shadows, no say in direction while upper leadership stare at spreadsheets to make decisions instead of having a real pulse on what’s really happening on the front line. Banker morale at an all time low.

2
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