Pros
The technology is unmatched. Their onboarding was actually fun. The training was interactive and positive.
Cons
After your 1st 3 months on the phones they will start bombarding you with reasons why you are not improving. Their solution is really to work more and more and more and more until you are basically working 14 hours a day M-F and 10 hours a weekend. Thats more than 100 hours a week. Overtime is only half pay so on $15 an hour and after taxes its like $4.50 an hour... As the rates have increased, business has dropped. This has caused the only income to come from the base pay. After a couple months of working 300 hours a month and only making $2,200 a month I had to depart. Thats less than $7.50 an hour after taxes. Incredible that they feel like that is ok...