I miss old school Quicken Loans - Operations Rocket Employee Review

2.0
Aug 1, 2022
Recommend
CEO approval
Business Outlook

Pros

Benefits PTO When you have a leader that knows the role and wants to develop people....

Cons

When you have a leader that doesn't know the role or wants to be left alone, you are at the mercy of team members for assistance. It was puzzling when I would ask my leaders for help, "they would say I do not know, I never did your role. " Then they would say let me know if you ever need anything. The culture is now a drink the kool aid environment, hardcore politics. The isms will be used against you if you bring up any concerns.

Explore other reviews about Rocket

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits and a fantastic culture!

Cons

Long hours and always changing

2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Health Benefits; Remote Availability; Base Salary

Cons

Leadership is lost, Heather Lovier at the helm is driving banking force to the ground. Many bankers going on leave and quitting. Constant change in comp plan for the worse in a difficult rate environment with high inflation in the economy is a recipe for disaster. Team leaders are scared of their own shadows, no say in direction while upper leadership stare at spreadsheets to make decisions instead of having a real pulse on what’s really happening on the front line. Banker morale at an all time low.

3
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