Do Not Work Here - Loan Processor Rocket Employee Review

1.0
Sep 1, 2022
Recommend
CEO approval
Business Outlook

Pros

Benefits (medical insurance and PTO)...but that's about it.

Cons

Rocket Mortgage is going downhill, and fast. Don't let the news articles fool you about these buyouts (they call them Career Transition Program). You either take the buyout or you are forced to work in the sales department (mortgage banking) which has a 60%+ turnover rate. They will send you there to either quit or get fired. I was with this company for 7+ years. They reduced our pay about 4-5 years ago and we NEVER saw a pay raise after that. They do not provide any bonuses either. They are also forcing their employees to work 3 days in office (currently 2 days in office) starting in November and on those 3 days, you cannot take a half day to go to a doctor appointment, pick up kids from school, anything. They are forcing all employees to work full time those 3 days (Tuesday, Wednesday, Thursday). And the reason for it is all lie. This is to micromanage and get rid of those who cannot fulfill their fulltime in office. You will never see a pay increase with this company, you will never get a bonus, and you will never have a work/life balance. One thing you will see is Jay Farner giving himself millions of dollars in bonuses every year. AVOID THIS COMPANY AT ALL COSTS!!!!

Explore other reviews about Rocket

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits and a fantastic culture!

Cons

Long hours and always changing

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Licenses are paid for by the company The early trainings are effective Strong values that help set employees on the right path of actions professionally

Cons

"Limitless compensation" is oversold when there may not be ample opportunities to make a 6 figure income that they might promise. Work/Life Balance is a struggle as it is normal to assume 60+ hour weeks outside of internal sales competitions, and 70+ hour expectations during those periods The work culture can greatly vary based on your director and regional VP. Some are amazing, and care deeply. Others will throw you under the bus without second thought because you are easily replaceable.

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