Company has become unrecognizable - Director of Marketing Strategy Rocket Employee Review

1.0
Dec 28, 2022
Recommend
CEO approval
Business Outlook

Pros

Health benefits & PTO are great Office spaces are nice Potential to be great again in the future

Cons

Dan's stroke, Jay taking over, and going public have sent the company into a tailspin. The "Do The Right Thing" culture and the integrity that culture created have been replaced with a "Do Anything You Can to Make Profit" toxic culture. The segmentation of business functions into different companies has caused years of disruption and confusion over who is supposed to be doing what, and what roles entail. This creates opportunity for leadership to constantly tell people they aren't doing enough, then using that as an excuse for poor performance reviews, demotions, low/no bonus, even getting fired. Working there creates a cloud of doom over your head and an unbelievable amount of unnecessary stress. It's very sad because I established a strong career there and had years of amazing experience, learning, collaboration and development. After 8 years, I started getting bullied and harrassed and gaslit by someone senior in a new role and his assistant who truthfully had no place whatsoever in those roles (hiring/promoting favorites or hiring managers not knowing what skills and experience are needed for a role). Unfortunately my boss didn't have my back and I withstood a several month long nightmare until *guess what* - those two people were reassigned because they weren't performing. Overall the place is a mess and it's clear senior leadership doesn't really know how they want to structure things or transform into a company that does more than mortgages. It is going to take several years for the dust to settle yet they try to make everything happen immediately resulting in sloppy work and burned out team members. I finally decided to quit and take a personal sabbatical to recover from what that place did to my mental health. I am still saddened at how this place has changed. Just a few years ago I would have written a 5 star review. I hope they can get it back on the rails. For now, it's a disaster.

Explore other reviews about Rocket

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits and a fantastic culture!

Cons

Long hours and always changing

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Licenses are paid for by the company The early trainings are effective Strong values that help set employees on the right path of actions professionally

Cons

"Limitless compensation" is oversold when there may not be ample opportunities to make a 6 figure income that they might promise. Work/Life Balance is a struggle as it is normal to assume 60+ hour weeks outside of internal sales competitions, and 70+ hour expectations during those periods The work culture can greatly vary based on your director and regional VP. Some are amazing, and care deeply. Others will throw you under the bus without second thought because you are easily replaceable.

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