Used to be great... - Banker Rocket Employee Review

2.0
Mar 24, 2023
Recommend
CEO approval
Business Outlook

Pros

-Casual attire -Great benefits -Tickets to sporting events -Some genuinely good people remaining -Relatively generous PTO -Excellent diversity and inclusion -Money is good for top performers

Cons

-Chooses shareholders over team members -Enthusiasm from upper management is very staged -Lead distribution is extremely top heavy; clearly designed to maintain tenured bankers -One bad month puts you in the lead pool of recycled, disinterested, and recently denied applicants -Fired 1,000 bankers in one fiscal quarter -Pushing (in some instances, requiring) people who aren't performing to work extra hours and weekends, but with minimal change in the lead quality. While some would say "the banker is weak for not being able to make more of the leads," and I'm sure there's some validity to that, it's nearly impossible to convert the leads who have been denied in the past few weeks or purchased their home less than 9 months ago. This place used to be amazing...I was so happy and proud to be a part of this organization, but ever since interest rates drastically increased, the culture has turned sour and the "excitement" passed down from above has been so outrageously fake. Management (meaning the people not in Cleveland) likes to poke fun at the people posting in the Reddit thread about everything going wrong with the organization, but there is SO much validity to what is said there. Several people have had to take a leave of absence because of the strain this company and industry have had on their mental health. I have yet to see someone return from that and succeed. With the upcoming financial decline on the horizon, it's almost certain that things across the board are going to get worse.

Explore other reviews about Rocket

5.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, cultural and pay.

Cons

Constantly changing, not necessarily a bad thing hut something to get used to.

3.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong technical stack and real ownership of enterprise reporting. Complex servicing and NPL data gives senior analysts room to build governance, dimensional models, and end-to-end pipelines with genuine business impact. Skilled peers and access to large regulated datasets (FNMA, FHLMC, HUD) that sharpen your craft.

Cons

Heavy reliance on undocumented legacy systems that fall on individual contributors to reverse engineer. Knowledge concentration creates single points of failure and inconsistent handoff when people leave. Org changes and shifting priorities can outpace documentation and process maturity.

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