Pretty Terrible Place to Work - Mortgage Banker Rocket Employee Review

1.0
Aug 10, 2015
Recommend
CEO approval
Business Outlook

Pros

You don't need to have any previous work experience. You can come in knowing very little about the industry or any industry and get the job.

Cons

Frankly, the company is a giant that treats their employees like garbage. While QL often enchants its employee base, mostly 20 year old men, with a "fun" fraternity-like atmosphere, it is difficult to look at the company as anything other than a pseudo-pyramid scheme. It hires in its young work force with the intent, or at least the results, of burning out most of its banking workforce within a year. In order to continue feeding it's pseudo-pyramid it has begun a system of "referrals" where a "successful" referral, or three months with the company, can earn you thousands of dollars. These employees are then rounded up and herded into a well-organized multiple months training program. After graduating, you are assigned to what will likely be an abrasive director, who is no more than a company dog biting at your heels and, on occasion, your neck. The overwhelming amount of micromanaging that occurs, in addition to the ridiculous hours and availability expectations, leads to more stress and mental health decay than anything else. They also have complete control over your pay without any hearty and healthy checks and balances. There was a >10% commission pay rate decrease as well as tier number increase mid-month that was effective immediately. For a company that likes to “do the right thing” by their customers, community, and employees, the complete dismissal of these “miniscule” changes to the part of the labor force that drives revenue has even lead the most ignorant of employees to question the higher-ups. After grinding it out for nearly a year you are given a few options, you likely burn out or are fired, you move to an easier position elsewhere in the company because you’ve paid your dues, or you are sent to the mill to become a company dog. I truly hope that maintaining critical mass for the banking floor will become increasingly difficult and will eventually erode the rest of the pyramid or someone starts a union and drains that place dry.

Explore other reviews about Rocket

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Knowledge rich, great culture, and a lot of remarkable people to work with

Cons

if you're in sales, you will not have much of a life outside of your team, but that's on you to have a good time with them

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Licenses are paid for by the company The early trainings are effective Strong values that help set employees on the right path of actions professionally

Cons

"Limitless compensation" is oversold when there may not be ample opportunities to make a 6 figure income that they might promise. Work/Life Balance is a struggle as it is normal to assume 60+ hour weeks outside of internal sales competitions, and 70+ hour expectations during those periods The work culture can greatly vary based on your director and regional VP. Some are amazing, and care deeply. Others will throw you under the bus without second thought because you are easily replaceable.

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