Automation - Credit Underwriter Rocket Employee Review

1.0
May 5, 2023
Recommend
CEO approval
Business Outlook

Pros

The health benefits are great!

Cons

Our job is being automated which means more of us are being laid off. They have us giving tips on how to make the thing replacing us better. They only care about the numbers we put out not the quality but quality is used against us. Leadership and TRS are not helpful and team members are not treated equally or fairly. We have six different audit teams and training is lack luster. Remote team members are being isolated and pushed out including those with work accommodations due to disabilities. The culture is toxic and there is a lot of racial bias going on. It’s known that the peopl of color are treated worse than our white counterparts and when it’s addressed we are retaliated against. Rocket Mortgage is NOT the best place to work. Our pay fluctuates every six months based on the amount of loans you write. Low loans equals demotion and pay cut. People of color or with a disability I would NOT work here. Everyone else the jobs are being automated so I wouldn’t waste my team here.

Explore other reviews about Rocket

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Knowledge rich, great culture, and a lot of remarkable people to work with

Cons

if you're in sales, you will not have much of a life outside of your team, but that's on you to have a good time with them

1.0
May 20, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Recognized brand name, standard medical benefits

Cons

Zero structural support for industry veterans, severe systemic targeting by inexperienced management, and a complete lack of operational accountability

5
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