"The Grind" - Senior Mortgage Banker Rocket Employee Review

3.0
Sep 23, 2015
Recommend
CEO approval
Business Outlook

Pros

If you are young, hungry and don't want a life outside of work this is the place for you. When I worked there I was exactly that, but as I got older and got married and had a baby I just couldn't do it any more. It's a fast paced energetic call center environment. If you have no sales experience this is a great place to cut your teeth.

Cons

They will grind you, chew you up and spit you out. Just remember you are a number, and only as strong as your recent performance. They keep the leads (which they pay for), so when you leave you are only taking your experience with you. Just keep that in mind and know that you are not "really" a valued employee, but will do fine as long as you drink the cool aid and live the isms.

Explore other reviews about Rocket

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits and a fantastic culture!

Cons

Long hours and always changing

2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Health Benefits; Remote Availability; Base Salary

Cons

Leadership is lost, Heather Lovier at the helm is driving banking force to the ground. Many bankers going on leave and quitting. Constant change in comp plan for the worse in a difficult rate environment with high inflation in the economy is a recipe for disaster. Team leaders are scared of their own shadows, no say in direction while upper leadership stare at spreadsheets to make decisions instead of having a real pulse on what’s really happening on the front line. Banker morale at an all time low.

3
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