A joke of a job - Account Specialist Rocket Employee Review

1.0
Oct 1, 2015
Recommend
CEO approval
Business Outlook

Pros

The end of the workday. A paycheck. You get to wear jeans on some Fridays. Experience so you can go to a real job and not hate your life everyday.

Cons

Uneducated employees, incompetent leadership, false motivation, commission tier favors the company and not employees, marketing department writes most of the positive reviews on here to trick people into working here. Making 300-400 calls a day to lie to customers to get them to a mortgage banker. Having people scream at you because you have called them 4-5 times a day for the past 6 months.

Explore other reviews about Rocket

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits and a fantastic culture!

Cons

Long hours and always changing

2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Health Benefits; Remote Availability; Base Salary

Cons

Leadership is lost, Heather Lovier at the helm is driving banking force to the ground. Many bankers going on leave and quitting. Constant change in comp plan for the worse in a difficult rate environment with high inflation in the economy is a recipe for disaster. Team leaders are scared of their own shadows, no say in direction while upper leadership stare at spreadsheets to make decisions instead of having a real pulse on what’s really happening on the front line. Banker morale at an all time low.

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