Pros
Training. Leadership. Culture(some aspects). Most of the PC bankers, Directors, VPs, and Execs are amazing sales people and they KNOW their stuff when it comes to the mortgage industry. They are really elite sales professionals. No equal. If you can survive for couple of years(which it will take) you will also become a razor sharp sales machine. You wont be there long if you can't hang with the big boys. YOU WILL LEARN WHAT HARD WORK IS. PC Banker pay and above is excellent. As far as clients, I believe they really Do the right thing, every time no exceptions, no excuses. Oh and technology....world class. No competition in the industry. Quicken Loans is probably 10+ years ahead of any bank or lender when it comes to technology. I miss Lakewood. :)
Cons
Micromanagement. Abusive culture. Treated less than human. As I said above leadership can be great, but they have one huge flaw..they dont trust their people. Quicken will micromanage you to the point of insanity. I believe this is because they don't have a lot of confidence in their own ability to lead(at times). The technology is used for good and sometimes for bad. If you don't hit your number, credit pulls, call blocks not only will you be disciplined but you will be shamed in front of EVERYONE. They can be RELENTLESS. After a 9yr career as a banker I heard many conversations from VPs where the bankers were talked about little better than you would describe a slave.