Call Center IVR Specialist - Dialer Administrator Rocket Employee Review

4.0
Aug 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Insurance pay for IVF. Add domestic partner to Health Insurance if you are not married. Get a $1.00 raise every year or more dependent on what you create to improve business area. Flexible Work life balance. Recurring PTO each pay period A Bonus every year dependent on Business area. Free snacks, coffee, tea, and water Beautiful and clean bathrooms Food trucks downtown Company parties 2-3 times a year.

Cons

It is hard to move out of certain roles in the company if you don't create something to improve your team or business area. I have been on 5 interviews and I have been told over qualified, went with another candidate.

Explore other reviews about Rocket

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits and a fantastic culture!

Cons

Long hours and always changing

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Licenses are paid for by the company The early trainings are effective Strong values that help set employees on the right path of actions professionally

Cons

"Limitless compensation" is oversold when there may not be ample opportunities to make a 6 figure income that they might promise. Work/Life Balance is a struggle as it is normal to assume 60+ hour weeks outside of internal sales competitions, and 70+ hour expectations during those periods The work culture can greatly vary based on your director and regional VP. Some are amazing, and care deeply. Others will throw you under the bus without second thought because you are easily replaceable.

2
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