Great company, lots of perks, solving hard problems - Customer Success Manager Rokt Employee Review

5.0
May 14, 2022
Recommend
CEO approval
Business Outlook

Pros

Rokt is a fast paced environment where they are trying to solve really difficult problems for clients. This is exhilarating, hard and interesting all at the same time. Rokt has some of the smartest people you will find, and everyone works collaboratively together to solve these problems. The perks are very good - salary, stock, nice office, lunches 3x per week, company offsite in Hawaii this year, lots of opportunity to travel, etc, etc If you like to be challenged, work hard, develop and really solve client problems, this is a place for you.

Cons

Solving complex problems is complex, and hard! You have to be able to come to a problem with a few different solutions, be prepared to be challenged and move on - this can be difficult for some people. The company is also growing up and continue to scale quickly - so again, you have to be prepared for change and adversity.

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Rokt Response
4y
Complex problems are indeed complex! Luckily we have a superb team that enjoys tackling these important challenges, including you! We are taking your valuable advice on board so we can continue to support our people and help them to grow. Thank you for sharing your perspective.

Explore other reviews about Rokt

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company, lots of freedom and breadth of work

Cons

Very fast paced, too fast for some people.

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Rokt is the kind of place where you can grow fast if you're willing to put in the work. I've built my way up to senior leadership over my time here, that kind of trajectory doesn't happen without real investment from the company in its people. The work is genuinely complex and interesting: you're sitting at the intersection of technology, commercial strategy, and some of the biggest brands in the world. The caliber of teammates has been consistently high, and the culture pushes you to think bigger and challenge yourself. There's also a real emphasis on building leaders from within, which I've benefited from directly and tried to pay forward with my own team.

Cons

Fast growth means things move quickly and priorities can shift. If you need a lot of structure or predictability, it can feel like a lot. Ambiguity is part of the job, and not everyone thrives in that environment.

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