Company is old and stuck in the 1960's - Operations Rollins Employee Review

We appreciate you expressing your concerns. Rollins winning a Top Workplace Award is primarily based on an employee satisfaction survey done conducted by a third party. Our employees are the ones that have rated us a Top Workplace and cited appreciation by their managers, but it is unfortunate to hear that you do not agree. In fact, the IT group had among the highest department ratings. As a company, we are looking at ways that we can update and change. For example, we have just implemented a new HRIS system where employees have access to more information than ever before. Also, we are working on implementing additional technology but want to make sure we are doing it at a sustainable rate and that the business is still running smoothly while implementing new systems. As for appearance standards, Rollins believes that neat clothing and grooming standards present a professional business appearance to our customers who trust us in their homes and place of business. However, we do periodically review this policy among others and make recommended adjustments as needed. And lastly, we AGREE that upper level management should be a little closer to the employees. As a result we have started hosting "Executive Connections Meet & Greets" which allows employees, opportunities to network with, get to know, and voice their concerns with our executive leadership. We had a great turn out with the first session and are hosting our second this month.