Great company - Customer Service Representative (CSR) Rollins Employee Review

3.0
May 16, 2021
Recommend
CEO approval
Business Outlook

Pros

Family understanding pay PTO sick time and they are big on birthdays

Cons

Shirt breaks extra long hours WHEB we are busy

avatar
Rollins Response
4y
Thank you for sharing your feedback on one of our brands. As part of the service industry, we take our customer service delivery very seriously, and with that comes longer hours during our busy season. With that, you did mention that we are very fair and have a family-oriented culture. We wish you the best of luck in your career.

Explore other reviews about Rollins

5.0
Mar 10, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

One of the biggest pros of being at Rollins has been the culture and the people, especially working in the corporate office. There’s a genuine effort to make the workplace feel welcoming and fun. Peers do a great job organizing events like Popcorn Wednesdays and celebrating important moments throughout the year, so there’s almost always something going on that brings people together. What also stands out is how much emphasis is placed on recognition. Birthdays, work anniversaries, and other milestones don’t go unnoticed, which makes you feel seen and appreciated. Those small gestures go a long way and really help create a sense of community. It makes you feel like the work you’re doing matters and that you’re a valued part of the team.

Cons

I really don’t have many complaints, other than wishing PTO could roll over into future years instead of being use‑it‑or‑lose‑it.

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