1.0
Mar 26, 2014
Former employee, more than 1 year
Boston, MA
Recommend
CEO approval
Business Outlook
Pros
I have met some really nice people that i'm glad to have had in my life and still touch base with every so often both professionally and personally.
Cons
Bullying and manipulation seem to be the top two management techniques most used in the User Support group. The group turnover rate is ridiculously high and when someone left because they were fired it was 9 times out of 10 not warranted. Seems the manipulation starts with the CIO and gets filtered down thru many of the groups the CIO manages yet User Support gets the bulk of it as if supporting the customers is at the bottom of the barrel yet you are supposed to be highly skilled and customer focused.