Not worth it - Cashier Ross Stores Employee Review

1.0
Jan 16, 2026
Recommend
CEO approval
Business Outlook

Pros

At first I was excited about this job, I gave it a lot of effort to do my best and got the numbers they need to go from seasonal to a full employee. After the season was over my hours went from mid 20s to 10. I talked to management multiple times saying I could work full-time, they told me every time that I would get more hours soon. They will only give more hours to senior employees, I got nothing unless it was seasonal. Also, I acquired a back injury while working here that had me in physical therapy for weeks, they had a chair they let every single person use except the 1 manager that was mad at me because I was not as fast anymore so she started taking the chair... from only me. I had to go to HR about it and they basically told them they can't have the chair, which they didn't listen to and kept in the area anyway until *just me* could get an official doctors note. Then after getting the note they cut me to 3 hours a week. I have never been treated so poorly by a manager in the last 15 years and cannot believe Ross did nothing in this situation. Bad hours. Bad managers. Bad HR.

Cons

Management, breaks, hours, HR, empathy

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Ross Stores Response
5mo
Ross Stores takes concerns of this nature very seriously, and we appreciate you taking the time to share your feedback. Please call Ross Customer Service at 800-335-1115 or email us at customer.service@ros.com so we can fully investigate and address your concern.

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5.0
Jul 17, 2026
Anonymous employee
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CEO approval
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Pros

Great working environment and supportive groups

Cons

None that I can think about right now

5.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

All of my coworkers were wonderful. No high school drama. Boss was flexible and understanding, although he always liked it if you said you could work more hours. The employee discount is pretty awesome. The work wasn't bad and rude customers were rare.

Cons

There was pressure to come in even when you were sick. Pay wasn't the greatest; it usually stayed ahead of minimum wage, but by no means kept up with inflation. Visits from corporate often meant a new change in procedures that had been working and demands that were somewhat unreasonable given the constraints of the layout or number of employees available.

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