Supportive staff, but toxic culture and favoritism - Cashier Ross Stores Employee Review

1.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Close To Home, Favorable Staff

Cons

Favoritism, Toxic Work Culture, Incompetence, Unrealistic Expectations

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Ross Stores Response
1mo
Ross Stores takes concerns of this nature very seriously, and we appreciate you taking the time to share your feedback. Please call the Ross Customer Service team at 800-335-1115 or email us at customer.service@ros.com so we can fully investigate and address your concern.

Explore other reviews about Ross Stores

5.0
Feb 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Increased leader transparency and engagement, entrepreneurial spirit, encouraged to bring forth new ideas and try new things.

Cons

Personal experience can depend on management.

4.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

I enjoy the employee discount, however, we had our quarterly meeting and all im receiving a small quarterly bonus which I'm sooooo very grateful for. Granted we are a new store and opened in October but I was expecting at least 1 dollar raise. Maybe the next quarter will be better!!!! 😀

Cons

The things I do not agree with is we need to clock out for dinner being the only MOD on the floor bc of payroll and we can try to make it up while we are not busy

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