5.0
Apr 25, 2016
Former employee, more than 5 years
Houston, TX
Recommend
CEO approval
Business Outlook
Pros
Outstanding benefits Great store programs Awesome growth opportunities High potential bench strength Great returning customer base Charity and disaster relief fundraisers Promising staffing structure in the works Great district support system
Cons
Understaffed Long hours High theft opportunity in most buildings Discouraging recovery program Inconsistent feedback from various areas Revolving door aspect Untrained customers Poor fine jewelry setup in most stores Inconsistent customer service throughout the company Loss prevention programs needs improvement Inconsistent leadership expectations throughout the company.