Supportive management but hectic, underpaid environment - Retail Associate Front End Supervisor Ross Stores Employee Review

4.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive work environment, management that is on your side and willing to work with schedules, and you can climb the ladder.

Cons

Fast-paced, hectic workflow since store is always busy. You rarely finish tending to your assigned department because of constant customers. Customers are rude, but management sticks up for you. You are severely underpaid for the amount of work you do. Annual reviews result in "raises" of cents.

Explore other reviews about Ross Stores

5.0
Jul 17, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great working environment and supportive groups

Cons

None that I can think about right now

5.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

All of my coworkers were wonderful. No high school drama. Boss was flexible and understanding, although he always liked it if you said you could work more hours. The employee discount is pretty awesome. The work wasn't bad and rude customers were rare.

Cons

There was pressure to come in even when you were sick. Pay wasn't the greatest; it usually stayed ahead of minimum wage, but by no means kept up with inflation. Visits from corporate often meant a new change in procedures that had been working and demands that were somewhat unreasonable given the constraints of the layout or number of employees available.

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