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      Ross Stores

      Engaged Employer

      Ross Stores reviews

      An average retail job. - Cashier Ross Stores Employee Review

      4.0
      Jun 12, 2008
      Cashier
      Recommend
      CEO approval
      Business Outlook

      Pros

      The management was very understanding of my situation as a working mom, and worked with me when I may have had scheduling issues. At one point I had a family issue come up and I was allowed to take a week off with short notice. They also put an emphasis on employee ideas to make things better, which made me feel like part of the bigger picture.

      Cons

      Sometimes the customers bordered on the unsavory side so I had to always look out for theft, which may be an issue that all retail stores unfortunately must deal with. There was a definate pattern of new hires not lasting, but the employees who were long term were there for years.

      avatar
      Ross Stores Response
      8y
      We hear you, thanks for sharing. Difficult customers can be a challenge for all retailers. We do train all Associates on how to handle and diffuse difficult customer situations, create an environment were theft is minimized, and ensure that other customers are not negatively impacted. We work hard to make sure our pay and benefits are competitive in all markets. We take all feedback seriously and have shared your comments with our compensation team for further evaluation.

      Explore other reviews about Ross Stores

      5.0
      Jun 5, 2026
      Construction coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits once you're permanent

      Cons

      If you live in Atlanta the corporate office is in Alpharetta

      5.0
      Jul 4, 2026
      Associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      All of my coworkers were wonderful. No high school drama. Boss was flexible and understanding, although he always liked it if you said you could work more hours. The employee discount is pretty awesome. The work wasn't bad and rude customers were rare.

      Cons

      There was pressure to come in even when you were sick. Pay wasn't the greatest; it usually stayed ahead of minimum wage, but by no means kept up with inflation. Visits from corporate often meant a new change in procedures that had been working and demands that were somewhat unreasonable given the constraints of the layout or number of employees available.

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