Extremely dissatisfied - Associate Ross Stores Employee Review

1.0
Dec 30, 2011
Recommend
CEO approval
Business Outlook

Pros

The 20% discount every associate receives is one of the only two positives I've found with working at Ross. The other is having some halfway decent coworkers.

Cons

The place is just like high school all over again. Management is incompetent, arrogant, and overly demanding. They micromanage like you wouldn't believe. I am receiving anywhere from 4 to 12 hours a week, despite my only availability restriction being that I cannot work past 10:20pm due to bus schedules. After informing management that I was interested in the stock lead position, they placed someone who hadn't even been in the stock room as the new lead. They have no concept of their associates having a home life outside of the store and have even told other associates "Don't make plans for after you get off, because we might need you to stay." If you're asked to stay late or come in on your day off and you're unable to, they retaliate and take away your hours. This past week, I had ten hours. Next week, I have eight. How is this a living wage?

Explore other reviews about Ross Stores

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

- Good Community/Positive Work Environment - Clear Communication on Hours

Cons

- Schedule changes frequently, difficult to predict

5.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

All of my coworkers were wonderful. No high school drama. Boss was flexible and understanding, although he always liked it if you said you could work more hours. The employee discount is pretty awesome. The work wasn't bad and rude customers were rare.

Cons

There was pressure to come in even when you were sick. Pay wasn't the greatest; it usually stayed ahead of minimum wage, but by no means kept up with inflation. Visits from corporate often meant a new change in procedures that had been working and demands that were somewhat unreasonable given the constraints of the layout or number of employees available.

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