4.0
Dec 5, 2008
Former employee
Killeen, TX
Recommend
CEO approval
Business Outlook
Pros
The atmosphere is fresh and always up to date. Merchandise is unique and ever changing. There is a good rapport among store managers within the district. Dedicated customers are willing to drive 1 hour to find other Ross stores. Customers from foreign countries know that Ross is the place to shop. Ross carries many items that are found in major department stores.
Cons
Work is never completed. There is always a task that lacks attention due to lack of associates. In order to be successful salary management must work an average 10 hours a day. Not enough payroll to provide adequate customer service and recovery.