Worst place I've ever worked! - Cashier Etc Ross Stores Employee Review

2.0
Feb 6, 2012
Recommend
CEO approval
Business Outlook

Pros

Very busy. If you like fast paced atmosphere, this is the place for you. Pay is average for retail, and discounts are good.

Cons

On the floor training from day one. Terrible customer service, for example. Greet customers as they walk in, ring up purchases as fast as possible, answer the phone, check tags, process returns, onstantly call for backup, chat with customers while watching out for theft, scan returns and go-backs, keep area clean and complete your assigned sizing all this all day until your shift ends!

Explore other reviews about Ross Stores

5.0
Jul 17, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great working environment and supportive groups

Cons

None that I can think about right now

5.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

All of my coworkers were wonderful. No high school drama. Boss was flexible and understanding, although he always liked it if you said you could work more hours. The employee discount is pretty awesome. The work wasn't bad and rude customers were rare.

Cons

There was pressure to come in even when you were sick. Pay wasn't the greatest; it usually stayed ahead of minimum wage, but by no means kept up with inflation. Visits from corporate often meant a new change in procedures that had been working and demands that were somewhat unreasonable given the constraints of the layout or number of employees available.

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